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Registering
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(Q) How Often Do Auction Run?
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(A) Every auction at AntiquesYes.com is an on line catalog sale, and dealers have been presenting these events every 4-6 weeks. Sometimes more than one auction will be on line at the same time. Watch the website and sign up for our newsletter to receive advance notice of all these events.
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(Q) Why Should I Register?
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(A) You need to register to create your own private account and to be able to bid. We ask you to supply your name, address, phone number, and email address and also answer two security/redundancy questions. We do not ask for any payment information until you win an auction lot. Your user name is private, and never displayed to the public, so you maintain bidder anonymity. Your personal information is never shared or sold. Read more about Registration in the Help section. |
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(Q) How Do I Track Items?
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(A) You can keep an eye on everything you are bidding on and have won by going to "My Bids”. Click the "Item ID" or the "Item" link to see the complete information for that item. Click the "View Details" link for more information, such as payment status. and seller's information.
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(Q) How Does The Auction Close?
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(A) Each lot in an AntiquesYes.com auction is posted to close with at least a one minute interval between lots. Click on “View All Items” to bring up the item closing screen. See the Help section for more information.
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(Q) Are the Auction Items Guaranteed?
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(A) Every lot auctioned at AntiquesYes.com is guaranteed to be as described. However, please note that we sell antiques, which by definition are old, and therefore are always imperfect. Please contact the seller directly if you'd like more information, additional photos, etc. If you are uncertain about a particular lot do not place a bid. Please read the Terms & Conditions for more information.
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(Q) How Does Extended Bidding Work?
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(A) Each AntiquesYes.com auction lot will close by the clock, but if a bid is placed after “0 minutes remaining” shows on the screen, the clock resets and bidding is extended for one more minute. All bids thereafter reset the clock again for an additional one minute, although the number of seconds does not appear. This eliminates sniping and allows bidders to go head-to-head before the hammer drops - just like a live auction. You can read more about the auction closing and extended bidding in the HELP section.
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(Q)Can I Return an Item?
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(A) Every lot auctioned by AntiquesYes.com is guaranteed to be as described. Returns are accepted for mistakes in labeling, identification or major defects not included in the auction description.. Please read the specifics of our return policy in the Terms & Conditions section. If you are uncertain about a particular lot please do not place a bid.
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(Q) How Quickly Do You Ship?
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(A) We usually ship within two days of receiving payment. We reserve the right to ship via the best carrier of our choice. All items are insured and sent with a return receipt, a tracking number, or confirmation of the shipment. |
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(Q) What Are Your Payment Policies
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(A) Each seller conducting an AntiquesYes.com auction has their own payment policies. Payment options usually include: PayPal, money orders, personal checks, and credit cards. |
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How to Bid
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(Q) How can I place a bid?
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(A) To place a bid on an item you must first login to your account. (To get an account, please Register first - you only have to do this once). Once logged in, a bidding box will be displayed in all currently running auction items. You can use this box to place your chosen bid. |
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(Q) How can I keep track of items I'm bidding on?
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(A) You can keep an eye on everything you are bidding on by visiting your members area and selecting the "bidding" page. |
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(Q) How do I know if I am outbid on an item?
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(A) Our auction system will automatically notify you via email if you are outbid. You can also check the status of your bids by going to "My Page" details. |
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Delivery for Large Items
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(Q) Do you deliver?
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(A) AntiquesYes.com can help you with shipping and/or delivery of large and heavy items. We travel the East coast regularly, from Maine to Maryland, and will arrange to transport your winning auction lots for a reasonable fee. We can also arrange to meet you part way and transfer you items. We have a fairly large truck with a ramp and lots of packing blankets, and move large items often.
Call us at 800-508-0022 or write to auctionservice@antiquesyes.comto discuss your needs.
If you are far from the East Coast and are the winning bidder on a large or heavy lot we can also help you find a quality carrier. We buy and sell across the country and have experience with moving big items.Please note that in regards to liability, once the electronic hammer has fallen, the responsibility for that lot transfers to the winning bidder. So while we will work with you, and take all due precautions, our insurance does not cover the handling and transport of 2nd party merchandise. Also please note that we will carry and deliver your items only after the invoice, including all auction and transport charges, has been paid.
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